WORK AT 5C COMPANY

5C Company is a publicity and public relations international agency which focuses on the digital environment.

Services encompass all care with the image and reputation of our customers, looking after their social medias, products (courses and sales of digital and physical products), scripts, media editing, etc.

If you are communicative, creative and has an advanced English level, click below and check out our available opportunities, our team is always growing!

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CHECK OUT OUR OPPORTUNITIES BELLOW:

We're on the lookout for someone special to join our team as a Chatter with a knack for personalized engagement and a passion for sales. In this role, you'll be the friendly voice behind our brand, chatting it up with folks across digital platforms while also flexing your sales muscles to help drive our business forward.

Requirements

Proficient in English, both in writing and speaking. Reliable PC/Mac/Laptop and internet connection. Adept at agile and creative conversation. Ability to commit to 8-hour shifts, including some weekend work. Must be 18 years or older.

Responsibilities

Dive into conversations with clients, partners, and followers on social media and other digital channels. Show them some love with personalized interactions that make them feel valued and heard. Seek out new sales opportunities and build relationships with potential clients through strategic outreach and engaging conversations. Use your charm and product knowledge to turn leads into loyal customers. Be there to our clients and partners – listen to their needs, address their concerns, and go above and beyond to deliver exceptional experiences that keep them coming back for more. Get creative with our team to develop content and campaigns that capture attention and drive engagement. Tailor your messaging to fit each audience like a glove. Keep an eye on the numbers – track engagement metrics, sales performance, and customer feedback to see what's working and what's not. Use your insights to fine-tune our strategy and make every interaction count.

What Makes You Stand Out

Experience in community management, customer support, or related fields is a PLUS. A go-getter attitude and a willingness to roll up your sleeves and dive in.

Workplace type: Remote

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We are seeking talented individuals to join our team as a Commercial Assistant, playing a key role in client relations and market trend analysis. At 5C Company, we value innovation and collaboration, and your contribution will be essential to the company's success and growth. With a focus on clear communication and empathy, you will help build lasting, impactful relationships.

Expected

• Experience with CRM systems and other customer service tools is a plus. • Interest or experience in digital environments and social networks.

Requirements

- High school diploma; a degree in fields like Business Administration, Marketing, or related areas is welcomed. - Experience in customer service or sales. - Fluent English for interactions with clients and the team. - Advanced knowledge of Google Workspace or Microsoft Office Suite. - Familiarity with social media (Instagram, X, and TikTok) and communication tools (WhatsApp and Telegram). - Proactiveness and adaptability to handle changes and new demands. - Ability to understand client needs and provide solutions that meet those needs, demonstrating empathy and attention to detail.

Responsibilities

- Identify and monitor social networks (Instagram, X, and TikTok) to capture new trends and clients, directly contributing to business growth. - Provide direct customer support, responding to daily inquiries and requests via WhatsApp and Telegram with attention to detail and empathy. - Send, collect, and organize feedback forms, ensuring relevant information is properly integrated. - Schedule and organize meetings with clients and team members, promoting clear and structured communication. - Participate in new client onboarding, aligning specific needs and fostering a personalized integration process. - Gather and report information on client progress and needs, maintaining a strategic and transparent follow-up.

Job type: Full time

Workplace type: Remote

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As a Page Manager, you won’t just lead a team; you’ll be a driving force behind the success of our campaigns and the growth of 5C Company. You will be responsible for monitoring and optimizing the performance of the pages you manage, working collaboratively with the team to achieve exceptional results. Your role will be essential in ensuring our company continues to deliver innovative solutions in the advertising industry.

Expected

• Certifications in digital marketing or related areas are a plus. • Experience with performance analysis tools, such as Google Analytics, is advantageous.

Requirements

• Completed or ongoing university degree, preferably in Advertising, Marketing, Business Administration, or related fields. • Experience in team management or positions related to digital marketing, with a focus on performance and results. • Fluent in English (both written and spoken). • Intermediate proficiency in Google Sheets or Excel. • Experience with performance monitoring tools and report generation.Completed or ongoing university degree, preferably in Advertising, Marketing, Business Administration, or related fields. • Experience in team management or positions related to digital marketing, with a focus on performance and results. • Fluent in English (both written and spoken). • Intermediate proficiency in Google Sheets or Excel. • Experience with performance monitoring tools and report generation.

Responsibilities

• Lead and motivate the team to achieve operational and performance goals. • Monitor and assess team performance and daily operations, making adjustments as needed. • Generate detailed performance reports for the pages you manage, focusing on identifying areas for improvement. • Ensure operational goals are met through regular audits and metric tracking. • Maintain continuous communication with the team, providing constructive feedback and guidance for individual and collective development. • Implement improvements based on performance data and team feedback, fostering a culture of continuous learning. • Supervise multiple simultaneous operations, prioritizing tasks, and keeping the focus on achieving results.

Job type: Full time

Workplace type: Remote

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The Operational Support Assistant role aims to provide continuous assistance to the sales team, ensuring efficient processes and rapid response to inquiries and issues. We seek a proactive, organized, and communicative individual, capable of teamwork and adaptability. Availability 6 days a week in agreed rotating timelines (including nights, and weekends). If you’re ready to join a dynamic and innovative team and believe you have the right skills, don’t hesitate to apply! We’re excited to learn more about you and explore how you can contribute to our success.

Expected

• Certifications or courses in customer service or sales support.

Requirements

• High school diploma or ongoing higher education. • Experience in sales support, quality assurance, or customer service. • Proficiency in Google Sheets or Excel. • Fluent English. • Ability to multitask and work in a dynamic environment.

Responsibilities

- Assist the sales team in achieving goals by applying the company’s methodology. - Manage urgent inquiries from clients and sales promoters, offering swift solutions. - Collect and analyze daily performance indicators from sales promoters. - Maintain detailed records of sales team activities. - Identify and suggest improvements in operational processes. -Conduct audits to ensure compliance with internal guidelines. -Meet deadlines established in schedules.

Job type: Full time

Workplace type: Remote

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The Sales Training Instructor plays a crucial role in preparing and developing professionals entering the sales field. This role focuses on providing comprehensive and personalized training to equip new team members with the necessary skills, knowledge, and techniques to succeed in the competitive sales environment. Schedule: Monday to Saturday, 30 to 38 hours per week.

Expected

• Certifications or additional training in sales, coaching, teaching, or leadership development are desirable.

Requirements

• Effective communication skills, with the ability to convey information clearly and concisely. • A bachelor’s degree in English Language, Human Resources, Psychology, Education, or a related field is an advantage. • Experience developing and delivering tailored training programs. • Strong leadership skills, empathy, and the ability to build positive interpersonal relationships. • Willingness to learn and adapt to new sales methodologies. • Proficiency in Google Workspace and experience with Learning Management Systems (LMS) or other training software platforms is a plus.

Responsibilities

• Develop and deliver sales training programs tailored to the specific needs of new hires, ensuring they understand sales principles, company processes, and the products/services offered. • Guide new team members in developing essential skills such as prospecting, lead qualification, negotiation, sales closing, and customer relationship management. • Use various teaching methods, including presentations, role-playing, case studies, and hands-on training, to ensure effective and engaging learning. • Provide constructive and personalized feedback to new hires, identifying areas for improvement and growth while offering guidance to maximize performance. • Collaborate with sales managers and team leaders to ensure consistency in training standards and alignment with the company's sales strategies. • Stay updated on best sales practices, market trends, and industry innovations, incorporating these insights into training to maintain relevance and effectiveness. • Continuously evaluate the effectiveness of sales training programs, using performance metrics and participant feedback to identify areas for improvement and adjust teaching strategies as needed.

Job type: Full time

Workplace type: Remote

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