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Grow Without Limits.

At 5C Company, we’re more than a BPO provider, we’re a global team of over +300 Fivers building careers, not just jobs.

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Open Positions

Brazil

Human Resources Manager – HR Manager

Brazil

1 Openings

USD $2,080/month + Wellhub

Remote

The HR Manager will be responsible for leading all Human Resources activities and subsystems at 5C Company, acting as a strategic partner to leadership. Their mission will be to ensure efficient people management, promote organizational development, strengthen internal culture, and implement HR policies and processes aligned with the company's objectives. • Work Model: Remote (Home Office).

• Schedule: Full-time, Monday to Friday. • Hours: Flexible within a full-time workload. • Travel: Occasional national and international travel as needed.

Requirements

Essential Requirements: • Degree in Business Administration, Psychology, Human Resources, or related fields. • Postgraduate degree, MBA, or Master's in areas like People Management or Organizational Psychology is desirable. • Minimum of 3 years of experience in HR leadership roles. • Solid experience across all HR subsystems (Talent Acquisition, DHO, T&D, HRBP, Payroll, Internal Communications, People Analytics). • Advanced knowledge of labor laws. • Strong analytical skills and data-driven decision-making ability. • Excellent communication and influence at all organizational levels. • Experience with HR technologies (ATS, talent management systems, people analytics tools). • Advanced English. Technical Skills: • Strategic leadership and people management. • Change management, innovation, and systemic thinking. • HR metrics management and data analysis. • Knowledge of corporate finance is a plus. Behavioral Skills: • Effective verbal and written communication. • Proactivity, organization, and creativity. • Results-oriented and problem-solving mindset. • Adaptability and resilience under pressure. • Analytical thinking and decision-making. • Negotiation, mediation, and conflict management skills.

Responsibilities

• Develop and implement strategies for talent acquisition, selection, and retention. • Oversee personnel administration, including payroll, benefits, and labor compliance. • Lead talent development projects, succession planning, and leadership programs. • Act as a mediator in labor relations, promoting a fair and balanced work environment. • Diagnose training needs and design development programs. • Promote a positive, inclusive, and high-performance organizational culture. • Support department leaders with strategic guidance on people management. • Supervise the HR team, promoting their professional development. • Develop internal communication, engagement, and employer branding initiatives. • Monitor people KPIs (turnover, absenteeism, engagement, internal NPS, average hiring time, etc.). • Ensure HR policies and practices are updated in line with market trends. • Develop performance management programs. • Promote diversity, equity, and inclusion initiatives across the organization.

Job type: Fulltime

Workplace type: Remote

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Team Leader

Brazil

4 Openings

USD $800 + Comission + Wellhub

Remote

The Team Leader is responsible for leading teams of senior agents (L2) and sales promoters, ensuring high performance, goal achievement, and adherence to company standards. This role acts as a bridge between operations and management, focusing on people development, KPI control, and service excellence. • Schedule: Full-time, 8 hours per day

Requirements

Essential Requirements: • Bachelor’s degree completed or in progress (Business Administration, Marketing, Communication, Sales Management, or related fields). • Fluent English. • Previous experience as a team leader in sales or customer service. • Experience with operations involving sensitive content or high-demand sales environments is a plus. • Knowledge of CRM tools, dialers, and digital platforms. Technical Skills: • Proficiency in Office Package, Google Workspace, and operational management tools. • Data analysis and performance metrics monitoring. Behavioral Skills: • Strong communication and influence. • Strategic leadership and people management. • Analytical thinking and decision-making. • Change management and innovation. • Focus on results and customer satisfaction. • Ability to work under pressure with challenging goals. • Proactivity, organization, resilience, and problem-solving.

Responsibilities

• Supervise the sales team, ensuring daily and monthly targets are met. • Monitor KPIs such as sales performance, conversion rates, script adherence, average handling time, and service quality. • Provide individual and group feedback regularly. • Conduct alignment meetings and participate in operational committees. • Develop, train, and motivate the team. • Identify process improvements and propose practical solutions. • Ensure compliance with internal policies, privacy, and ethics, especially regarding sensitive content. • Support incentive campaigns and action plans alongside management.

Job type: Fulltime

Workplace type: Remote

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Who We Are as a Team

A Global Team, One Culture

From different countries, backgrounds, and time zones, our people — the “Fivers” — are united by creativity, ownership, and collaboration. At 5C, you don’t just clock in and out: you become part of a culture that values growth, efficiency, and shared success.

What Our Fivers Say

Don’t just take our word for it. Hear directly from some of our team members about what it’s like to build a career at 5C.

Alexis

Media Buyer Analyst

Being with the company since 2021 has brought me incredible experiences, both professionally and personally.

What sets this place apart from others is that, regardless of the line of work, we’re a group of people connecting to people, recognizing each other’s needs and dreams, and working together to make them a reality — and we will, always!

Camila

Sales Representative

The opportunity to be here, giving my best every day, has honestly changed my life too.

It’s been such an amazing honor being part of 5C up to now, and I truly hope there are many more work anniversaries to come! I think it’s so beautiful to witness and be part of the company’s growth… seeing how much it impacts people’s lives. The opportunity to be here, giving my best every day, has honestly changed my life too.

Heloisa

Sales Representative

I’m genuinely proud to be a Fiver!

When I did my first interview I didn’t make it because of a bad day and I kept refreshing the 5C site every day, hoping the position would open up again, and when it did, I went for it. And I’m so glad I did. This job has brought so much into my life, I’ve met amazing people, learned so much, and had a lot of fun along the way.

Lucas

Sales Representative

Having a place like this, where growth is encouraged, where your strengths are nurtured, and where your effort is valued, is rare.

I’m deeply grateful to be part of something so meaningful. I’ve given my all with commitment and passion, and I’ve received so much in return. I hope 5C stands for five centuries of success, evolution, and unity. May we continue to endure, to persist, and to elevate everything we’re building together.

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Work With Purpose. Grow Without Limits.

Open Positions

Brazil

Requirements

Responsibilities

Requirements

Responsibilities

A Global Team, One Culture

What Our Fivers Say

Work With Purpose.
Grow Without Limits.